Tuesday, November 10, 2009
Thursday, November 05, 2009
Today I received a call from a client whose sole purpose is to give me a tick off. And it was a lengthy one as well.
I delivered some samples for viewing to the said client this morning for selection of prints, and she was not in when I arrived. I am not sure how ‘professionals’ deliver items, but being an ‘amateur’ dispatch myself I passed the samples to her colleague and reconfirmed that the parcel is supposed to be handed to her before I left it with them.
Less than 2 hours later I got a call from this client, and I assumed that she called to inform that she has received the parcel. Unexpectedly, the first thing that blurted from her mouth was ‘Is this how you deliver things? I can’t believe you’re so unprofessional.’
I was like, WTF?
I made a delivery. She was not in, during office hours. I passed the parcel to her colleague and left a message that it has to be handed to her.
And somehow, that made me unprofessional.
To summarize the telephone conversation, let’s just say that they have some office politics and internal problems between themselves, and I look to be a very good scapegoat for someone who’s probably enduring THAT time of the month.
The samples aren’t P&C (and mine by the way), and I know very well how I should handle the deliveries should they involve monetary or confidential documents.
I do not know that your colleague is a troublesome employee in your administration, and even if she is, I honestly don’t think that’s my problem, is it? And I definitely do not know that this colleague of yours is getting fired soon for her inadequacies.
Let’s sum it up, so now I am not professional, because…:-
1) You’re out of the office, during office hours.
2) Your colleague is a prick in your office.
3) Your colleague will be getting the sack soon.
4) I do not know information (1) to (3).
Ah, the common sense in a woman’s mind.
I do not intend to analyze how the conclusion came around that I am at fault right now. It’s futile.